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Citrix workspace connection interrupted frequently |
Citrix workspace connection interrupted frequently. Connection Interrupted, issue reported with different version of Citrix Virtual Apps and Desktops
Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions. Symptoms or Error Workspace is prompting connection interrupted We also observe this in the following scenario: Users appear to have latency issues and connection interrupts.
The problem is happening only with users from a specific geo, e. Session goes in hung state on the client-side and appears to re-connect back. Re-connection can happen multiple times on end-users' side. Issue was seen to be happening for both - internal and external users. Resources are located in different geo other than where the users are located. The problem was caused because of Zscaler proxy tunnel.
It is also important to make sure the backend resources i. Please refer to the following article and make sure the recommendations are in place and the FQDNs are whitelisted.
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